Assistant Manager- Instructional Design - Digital Learning

Position summary

Function: U.S. India Enabling Areas

Service Area: DTTL- Global Talent Shared Services

Service Line/Market Offering: Digital Content Advisory Services

Work Location: Hyderabad

Job Description:

As an Assistant Manager, you will lead the instructional design stream and work hands-on with the resources, providing instructional design expertise and reviewing deliverables projects. We are looking forward to hiring a seasoned and talented professional with strong technical and creative capabilities who can develop all creative and technical aspects of learning solutions, lead and manage Instructional Designers, as well as mentor and coach junior resources. We’ll also expect you to:

• Manage instructional design efforts in the team and collaborate with Subject Matter Experts (SMEs), clients/stakeholders, and the team to develop and deliver learning solutions;
• Work with Deloitte approved vendors to outsource and manage learning design work during times of overflow or bandwidth crunch
• Prepare weekly/monthly reports for leadership to report-out business health, team’s performance, etc.
• Predict project volumes and manage plan for bandwidth accordingly
• Anticipate risks and take corrective measures to keep projects and the business on track
• Provide deep learning insights that are translated into tactical learning solutions;
• Enhance relationship management strategy to better serve member firms by aligning their business needs with performance support solutions;
• Meet/call regularly with businesses and member firms to understand requirements, inform of critical issues, offer solutions, and build support for Digital Content Advisory and Services team;
• Serve as a subject matter expert to address questions and concerns from leadership on learning design solutions for business contexts;
• Plan and participate in social and learning events both in real time and virtually, to build greater credibility and awareness and acceptance of Digital Content Advisory and Services;

 Key Skills :

Qualifications

Required:

• Post graduate degree in any discipline
• 7+ years of directly relevant experience in Instructional Design/Learning and Development and/or Organizational Development
• Knowledge about the latest trends in the blended learning, gamification, and mobile learning space
• Client management skills and the ability to work with various clients across geographies
• Team management skills with expertise in managing instructional designers at different levels and working with time, effort, and pricing estimates and overseeing the execution at various phases of the project lifecycle
• Understanding of the complexity of the Deloitte’s Member Firm network, how Deloitte is structured, the core businesses, and the DCAS business needs that have been identified
• Prior experience in hands-on work with various rapid authoring tools like Camtasia Studio, Adobe Captivate 9, Articulate Studio13, Articulate Storyline, etc.
• Prior experience in designing and developing different learning solutions of varied delivery type (Application simulations, ILTs/VILTs, WBTs, mobile learning) and complexity.
• Sound understanding of Project Management for Learning Design industry and capability to come up with scalable processes to maximize productivity due to spikes in work volumes
   
  Preferred:
• Candidates from Communications, BE/B Tech, English Literature backgrounds
• Relevant learning design degree or certification
• Degree or certification in management (project management)

Education

Required :

Graduation in any discipline

Preferred:

Degree in Mass communication/ MA in English  

About Deloitte

“Deloitte” is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management, and tax services to selected clients. These firms are members of Deloitte Touche Tohmatsu Limited (DTTL), a UK private company limited by guarantee. Each member firm provides services in a particular geographic area and is subject to the laws and professional regulations of the particular country or countries in which it operates. DTTL and each DTTL member firm are separate and distinct legal entities. Each DTTL member firm is structured differently in accordance with national laws, regulations, customary practice, and other factors and may secure the provision of professional services in their territories through subsidiaries, affiliates, and/or other entities.

In the United States, Deloitte LLP is the member firm of DTTL. Services are primarily provided by the subsidiaries of Deloitte LLP, including:

• Deloitte & Touche LLP

• Deloitte Consulting LLP

• Deloitte Financial Advisory Services LLP

• Deloitte Tax LLP

In India, Deloitte LLP has the following indirect subsidiaries: Deloitte & Touche Assurance & Enterprise Risk Services India Private Limited, Deloitte Consulting India Private Limited, Deloitte Financial Advisory Services India Private Limited, Deloitte Tax Services India Private Limited and Deloitte Support Services India Private Limited. These entities, which together are referred to as Deloitte U.S. India offices, primarily render services to their respective US-based parents.

U.S. India Enabling Areas

Deloitte Support Services India Pvt Ltd.(Enabling Areas (EA)) at the U.S. India offices are the support arm of the organization and comprise several groups including Talent, Technology, Finance, Communications, Field Operations, etc. EA gives every client-service business unit access to the best and brightest resources when it comes to support services. More specifically, EA enables the business units to solely focus on satisfying clients and developing new products and services to sustain competitive advantage, while they consolidate and standardize a diverse collection of systems, processes, and functions. The team provides a wide array of services to the U.S and India professionals, and is continually evaluating and expanding its portfolio.

“Deloitte” is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management and tax services to selected clients. These firms are members of Deloitte Touche Tohmatsu Limited DTTL, a UK private company limited by guarantee. Each member firm provides services in a particular geographic area and is subject to the laws and professional regulations of the particular country or countries in which it operates. DTTL does not itself provide services to clients. DTTL and each DTTL member firm are separate and distinct legal entities, which cannot obligate each other. DTTL and each DTTL member firm are liable only for their own acts or omissions and not those of each other. Each DTTL member firm is structured differently in accordance with national laws, regulations, customary practice, and other factors, and may secure the provision of professional services in its territory through subsidiaries, affiliates and/or other entities. 

In the United States, Deloitte LLP is the member firm of DTTL. Like DTTL, Deloitte LLP does not provide services to clients. Instead, services are primarily provided by the subsidiaries of Deloitte LLP, including:

• Deloitte & Touche LLP
• Deloitte Consulting LLP
• Deloitte Financial Advisory Services LLP
• Deloitte Tax LLP

Requisition code: E18HUAMSP-GTSS-ID